A guide to trading in or buying a phone
Buying a used or refurbished Samsung Galaxy phone is one of the easiest ways to save money when it’s time for a new mobile, whether that’s because your screen is cracked or you just feel it’s time for an upgrade. Flagship devices like the Galaxy S22 Ultra start at 1 199 €, which is a lot of money for a phone. On top of that, buying second‑hand is more environmentally friendly, as you avoid the waste created by manufacturing and shipping a brand‑new phone.
If you don’t need the very latest tech, it can make more sense to look for a used Galaxy Note, an older Galaxy S9/S10/S20 or similar for a fraction of the cost of a new handset. Not only can you find a good deal on a used or refurbished Galaxy phone, but many places will also take your current phone in part‑exchange, turning it into cash or credit that can be put towards the cost of your new handset. And there’s no need to feel daunted: buying used or refurbished doesn’t have to be risky. To help, we’ll start by explaining the differences between a used phone and a refurbished phone.
Used or refurbished?
When you’re looking for a replacement phone, you’ll often see three terms: new, used and refurbished. While there are similarities between the last two, there are clear differences you need to understand. First, a new device is exactly what the name suggests: brand new. It’s never been opened or used in any way. It’s in the same condition as when it left the factory. When you buy directly from Samsung, your mobile network, or a retailer like Best Buy, you’re buying a new device unless it’s clearly stated that you’re getting a refurbished phone.
There’s nothing wrong with buying a new device. It’s in perfect condition, comes with a full manufacturer’s warranty and has the very latest technology, but it’s usually the most expensive option unless there’s a special offer running.
Used Samsung Galaxy phones
Used phones are common on marketplace sites. This means it’s a device that’s already been owned and may show everyday wear and tear. There might be small scuffs around the edges of the phone or a light scratch on the screen or glass back. The software on the phone will have been reset to factory settings, wiping any personal information stored by the previous owner and giving you a fresh, new‑device‑style setup experience.
When you buy a used phone, read the product description carefully. Pay close attention to any cosmetic issues and, if you’re unsure, ask for a photo (or better photos) so you’re clear about what you’re getting. More often than not, used phones don’t come with a warranty. If it fails a few months after purchase, you could be back to square one. The upside to living with a few scratches and marks is that you can often save a lot of money. This is usually where you’ll find the very best bargains on a Samsung Galaxy phone.
Refurbished Galaxy phones
Refurbished Galaxy phones, on the other hand, have been tested and repaired by the company selling them. For example, if a business receives a Galaxy S20 with a cracked screen, it can replace the screen and list the phone as refurbished. Most companies that sell refurbished phones will carry out some form of diagnostic check to make sure everything works properly and that any necessary repairs have been completed.
Not all repairs are carried out by the original manufacturer, or in this case Samsung. Companies like Amazon use third‑party services to refurbish devices before putting them up for sale.
The advantage of buying a refurbished device, beyond knowing that the phone has been checked over, is that most companies include some kind of warranty. Some are limited to 90 days, while others last a full year. Whatever condition of Samsung phone you decide to buy, the most important factor to consider is that the company you’re buying from is a reputable retailer. Businesses such as some sellers on eBay and mobile network operators meet this requirement.
What to check: condition and bands
Once you’ve decided which type of Samsung Galaxy phone you want (new, used or refurbished), there are two more key things to consider when shopping. Double‑check the condition of the device. Sites usually require listings to include clear photos of any damage as well as the screen, and most sellers will upload extra pictures on request. Again, make sure you read the description carefully and note any issues, contacting the seller if you have any questions. Another factor you need to consider is network or band compatibility. If a Samsung phone is listed as unlocked, there’s a good chance it will work with all networks in France. However, some Galaxy phones are listed as GSM or CDMA handsets, and these two technologies are very different.
